Refund Policy

Last updated: 02 September 2026

1. No Refunds on Digital Products

All products sold on this website are digital assets delivered electronically. Because these files are made available for download immediately upon successful payment, all sales are final and no refunds, exchanges, or cancellations will be provided once a product has been downloaded or delivered.

2. Before You Purchase

We encourage you to carefully review each product's description, included file formats, and preview details on the product page before completing your order, as no refund will be issued after purchase.

3. Duplicate or Failed Transactions

If you believe you were charged more than once for the same order, or a payment was deducted but no order confirmation or download was received, please contact us with your proof of payment so we can investigate and resolve the issue.

4. Contact Us

If you have any questions about this Refund Policy, please contact us at info@santaradigitalindojaya.com or via WhatsApp at +62 822-6199-9910.