Terms & Conditions

Last updated: 02 September 2026

1. About Us

This website is operated by PT Santara Digital Indonesia ("Santara Digital", "we", "us", "our"). By accessing or purchasing from this website, you agree to be bound by these Terms & Conditions.

2. Nature of Products

We sell ready-to-use digital business assets, including but not limited to document templates, presentation templates, spreadsheets, and branding kits (delivered in formats such as DOCX, XLSX, PPTX, PDF, or Canva templates). We do not provide website creation, design agency, or custom development services.

3. Orders

When you place an order, you agree to provide accurate and complete information. An order is considered confirmed once payment has been successfully processed and verified.

4. Delivery

Digital products are delivered electronically (via download link and/or email) after payment is confirmed. Delivery times may vary depending on the payment verification process.

5. License & Usage Rights

Upon purchase, you are granted a limited, non-exclusive, non-transferable license to use the product for personal or internal business purposes. Unless a separate resale license is explicitly provided, you may not resell, redistribute, sublicense, or share the files (in original or modified form) with third parties, or use them to create a competing product for resale.

6. Payment

Payments are processed through a secure third-party payment gateway. We do not store your full payment card or account credentials on our servers.

7. Refunds

Refunds are handled according to our Refund Policy.

8. Intellectual Property

All templates, designs, and content on this website remain the intellectual property of PT Santara Digital Indonesia unless otherwise stated. Purchasing a product transfers usage rights only, not ownership of the underlying design or intellectual property.

9. Limitation of Liability

Our products are provided "as is." While we aim for accuracy and quality, we are not liable for any indirect, incidental, or consequential damages arising from the use of our digital assets, including business decisions made based on templates provided.

10. Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of this website after changes are posted constitutes acceptance of the revised terms.

11. Governing Law

These Terms & Conditions are governed by the laws of the Republic of Indonesia.

12. Contact Us

For questions about these Terms & Conditions, please contact us at info@santaradigitalindojaya.com or via WhatsApp at +62 822-6199-9910.